The Leader In Computer Telephone Integration (CTI)
With over 1 million agents served by our Computer Telephony Integration (CTI) software, Envox Worldwide is the leader in CTI software and contact center optimization. Based on open standards, our CTI software dramatically lowers the costs and technology hurdles associated with proprietary CTI solutions, making it possible for all companies to benefit from CTI applications, such as agent screen pops and intelligent routing.
Applications of Computer Telephony Integration (CTI):
CTI reduces call length and personallizes service.
CTI routes calls to the best agent the first time.
Add CTI capabilities to your applications:
